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After our most recent experience we will likely be suing them. We live in the fastest growing city in US, but yet their first response is "we have no one in your area. " Then we call to get the claim "expedited," stay on hold for an hour or more and a week later get someone out. Sometimes the companies are good, mostly they are not. This last claim the company sent out a repair person who told AHS a repair was covered and then AHS made them send out a second technician who said it wasn't covered as per his instructions from his boss, AHS is their biggest customer. Find another company and make sure whoever you go with they guarantee that they have plenty of service providers in your area.

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Covered Systems and Appliances. 6. 1. Generally. 6. 1. Before Making a Claim. Prior to making a claim you should: i Immediately contact the proper authority in the event the malfunctioning appliance or system has the potential to cause injury to You or anyone else present in or near your home; ii Shut down the malfunctioning appliance or system to prevent further damage; and iii Determine if the malfunctioning appliance or system is covered under this Agreement. 5. 2. If Covered.